Teekay Multi-Factor Authentication

Stronger security for your Teekay email account and devices



Step 1

On your computer, navigate to https://aka.ms/setupsecurityinfo and sign in using your Teekay account.

Step 1

Step 2

Once you enter your email address and click next, you should see the Teekay logo and background change. Enter your password and click Sign in.

Step 2

Step 3

Click on Next.

This will take you through the process of setting up Multi-Factor Authentication.

Step 3

Step 4

The first method of authentication will be through your phone app.

Click on Next.

Note: If you are seeing recent sign-in activity, please click on the "Security Info" tab on the left pane or use a different browser.

Step 4

Step 5

Click on Next.

Step 5

Step 6

You should be getting a QR code displayed on your computer to be scanned by your phone.

Step 6

Step 7

Download and install Microsoft Authenticator application on your Apple iPhone from app store

Step 7

Step 8

Open the Microsoft Authenticator app.

Click Allow and OK to enable notifications.

Step 8-1 Step 8-2

Step 9

Click Add account.

Step 9

Step 10

Click Work or school account.

Step 10

Step 11

Click Allow to allow the app to have access to your camera.

Step 11

Step 12

Your phone should now have access to your camera to scan the QR code that has appeared on your screen.

Scan the code displayed on your computer through your phone.

Step 12

Step 13

After your iPhone scans the bar code on your computer, a code will appear on your iPhone screen as displayed below.

Receiving this code means that your authentication process is underway.

Step 13

Step 14

Click Next

Step 14

Step 15

Enter the code displayed on your phone.

Step 15

Step 16

Congratulations!!! You have now completed the primary method of multi-factor authentication.

Click Next followed by Finish and you would proceed towards secondary authentication method.

Step 16

Step 17

The secondary method of authentication is useful when you do not have access to internet or if the application on phone is not working.

Choose your country code and enter your phone number.

You could either choose “Text me a code” or “Call me” option depending upon your preferred method.

Click Next.

Step 17

Step 18

Depending upon the method you chose in the previous step, you would receive a code via text or call.

Enter the code you received and click Next.

Step 18

Step 19

If the code you have entered is correct, you would see the confirmation as shown.

Click Next.

Step 19

Step 20

Congratulations!!! You have successfully enrolled for multi-factor authentication.

Going forward you will be prompted to authenticate your login in addition to entering your password.

If you require any assistance please contact helpdesk@teekay.com

Click Done.

Step 20